Who we are:
Ireland’s National Marian Shrine
T: (094) 93 88100
processing practices and your options regarding the ways in which your personal data is used.
If you have any requests concerning your personal information or any queries with regard to our
processing please contact us.
General Data Protection Regulation (GDPR) Update
To comply with the requirements of the GDPR, we have made changes to our terms and conditions.
Data Protection 2018: We would like to continue sending you occasional marketing messages. If you no longer wish to receive our information or have information stored please email firstname.lastname@example.org with ‘Remove’ in the Subject of the email.
Knock Shrine also collect data when you place orders online (Mass Cards, Light a Candle, Place a Petition). The nature and extent of the data collected is variable, and often limited. Nonetheless, we consider all data protected.
Knock Shrine also collects data (name and email address) for monthly newsletters to keep you informed of upcoming news, events and products which may be of interest. This data is collected at the point of ‘sign-up’. Those who have chosen to subscribe to this service can unsubscribe at anytime.
We may also use your contact details to communicate with you. We may use your information to send you offers and news about our upcoming events, products and services which we think may be of interest. In an effort to improve customer experience and service, we monitor all traffic to the Knock Shrine website and site usage.
Please note that there may be instances where it may be necessary for us to communicate with you for administrative purposes or to assist with order processing.
The categories of personal data concerned:
Knock Shrine collects the following information in order for the purpose of processing orders:
• Email address
• Telephone number
• Billing & Payment information.
Knock Shrine gathers statistical and other analytical information collected on an aggregate basis of all visitors to our website/shrine. This data comprises information that cannot be used to identify or contact user, such as demographic information regarding, for example,
• User IP addresses,
• Browser types
• Anonymous statistical data involving the use of our website.
This information is solely used to gain a more informed understanding of how our website is being used and to make our websites more relevant to our users.
Note – Knock Shrine Website uses session cookies. Cookie consent is obtained either explicitly or implicitly requested via an opt-in or email message.
Knock Shrine receives personal data through the following means:
• Parishes/Client Form.
• Through contractual negotiation and agreements.
• Corresponding through email or phone
The Recipients of the Data
Personal data to a third country or international organisation
KNOCK SHRINE will not disclose Personal Data to third parties unless KNOCK SHRINE has consent to do so or unless the third party is required to fulfil a contracted task (e.g. data entry in such circumstances, the third party will have a data processor agreement signed to adhere to GDPR). KNOCK SHRINE will disclose Personal Data if it is believed in good faith that KNOCK SHRINE are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
How long will the personal data be stored for:
KNOCK SHRINE will retain personal data for the following reasons (only exception to these reasons are if KNOCK SHRINE is required or permitted by law to hold onto the information a specific amount of time):
Data that is required in order to perform a contract, will be held on KNOCK SHRINE’s system for the period necessary or until the completion of a contract.
For business interests (as defined in purposes and legal basis of the processing) Data that is no longer deemed necessary will be deleted from our system
When personal data is deemed no longer necessary, it will removed and deleted in a correct manner.
Data subject’s rights:
• Right to access: the right to request, access and copy of the personal information that KNOCK SHRINE is holding. KNOCK SHRINE can charge a reasonable fee for 2 or more personal data requests. A copy of personal data will be charged at no cost. Any access requests will need to be requested in writing or email. Evidence of identification will be required as this makes sure that the personal information is not given to the wrong person. Information will be given within 30 days.
• Right to rectification: the right to have personal data rectified if it’s incorrect, out of date or incomplete.
• Right to be forgotten: the right to withdraw consent given to process data and the right to request that KNOCK SHRINE delete personal data from Knock Shrine’s System (only exception to this is KNOCK SHRINE compliance to with any legal obligations or if the data is required for any legal claims)
• The right to object how KNOCK SHRINE is uses the personal data received (e.g. marketing purposes).
Lodging a Complaint
Any complaints on how KNOCK SHRINE uses personal data can be sent to the Data Commissioner’s office. More information can be provided on their website: www.dataprotection.ie
Other web sites
No data will be stored outside of European Union.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to access any areas reserved for registered users. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the services you can use on our website.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place professional physical, electronic and managerial procedures to safeguard and secure the information we collect online.