As a consumer within the European Union, when you purchase online, you have a statutory right to cancel our contract for the purchase of the product (other than perishable produce) up to 14 days after your order has been delivered (cooling off period). You, the consumer (within the European Union) must contact us by email should you wish to cancel your contract with Knock Shrine. Please email your cancellation request to firstname.lastname@example.org.
In the event that a consumer within the European Union cancels the contract within the 14 day cooling off period, the only cost payable by the consumer is the direct cost of returning the goods. You (the consumer) can return the Product to us and we will organise a refund to the consumer of the sum paid by the consumer, less the direct cost of returning the goods. The refund will be refunded to you as soon as possible after the exercise of the right of cancellation and in any event not later than 30 days.